Chit Chat about anything..

Neil

Well-Known Member
Whatever you do just do not stay at the Royal Beach at Sousse. I have just got back from a fortnight there and it has deteriorated so much since I was last there 3 years ago. I have put a full report on both Trip Advisor and Holiday Truths but there does not appear to be a way of putting one on here, though there is a section marked 'Reviews'. They rather shot themselves in the foot when the owner asked me to keep my opinions to myself when I tried to complain, as I naturally promised that not only would I not keep them to myself but would put them on line for others to see. No-one can say I don't keep my promises. As a matter of courtesy I've copied my review to the owner. :p
I may just give it a miss all together this year seems most people I know are coming home with reports of trauma and disappointment as far as hotels are concerned ? :(
 

Neil

Well-Known Member
Whatever you do just do not stay at the Royal Beach at Sousse. I have just got back from a fortnight there and it has deteriorated so much since I was last there 3 years ago. I have put a full report on both Trip Advisor and Holiday Truths but there does not appear to be a way of putting one on here, though there is a section marked 'Reviews'. They rather shot themselves in the foot when the owner asked me to keep my opinions to myself when I tried to complain, as I naturally promised that not only would I not keep them to myself but would put them on line for others to see. No-one can say I don't keep my promises. As a matter of courtesy I've copied my review to the owner. :p
ohhhh I read iton HT you let them of lightly you should read mine on the Fantasia Deluxe Kemer on trip advisor and holiday truths lol and i sent the the photos and the video and my friend posted on their facebook page they have since banned them probably due to me posting the video on you tube ;) 45 views so far in Turkey and climbing 133 world wide not viral yet but you never know :D it is a duty to keep people informed of the truth as we know it for sure
 

caveatemptor

Well-Known Member
I speak to quite a lot of Brits on my morning dog-walk and I always ask them which hotel they are staying at in Kantaoui, no-one has had a good word to say about any of the hotels in the area, except perhaps for what used to be the El Hana, which used to be the Casino, now taken over by an Italian company.
 

Essem

Moderator
Staff member
I was in the Caruso (formerly El Hana) a couple of weeks ago and it's really quite beautiful inside. My friends raved about the food, service, comfort etc and would go back in a heartbeat.
 

Neil

Well-Known Member
I was in the Caruso (formerly El Hana) a couple of weeks ago and it's really quite beautiful inside. My friends raved about the food, service, comfort etc and would go back in a heartbeat.
I speak to quite a lot of Brits on my morning dog-walk and I always ask them which hotel they are staying at in Kantaoui, no-one has had a good word to say about any of the hotels in the area, except perhaps for what used to be the El Hana, which used to be the Casino, now taken over by an Italian company.
Funnily enough I looked at that one today also ahhhhh I wonder if it may be an option then ? “El Hana Palace, Caruso.”
 

missmetal

Well-Known Member
I did not mind the El Mouradi PEK, when i was there in Jan, stayed a few times before then and I guess my expectations are not very high, but it was ok...not fabulous, but better than some places I have stayed in like the Royal Salem in Sousse...horrific!

The Marhaba palace was by far my best hotel but last stayed there in summer of 2009 and which had the best buffet ever. No idea what its like now, and hope its not gone down either.

Friends stayed in the El hana, 2010 and loved it. We hung out at their hotel by the pool and were always welcomed. The hotel rooms had a lot of character, but not sure if its changed since then.
 

Jane BM

Well-Known Member
A lot of the issues we had really was more the service than anything else.....fortunately we were eating out a lot, because had I been eating in the hotel on a regular basis then for sure a complaint would have been made....there's only so many times you have have a 'beef casserole'!!! But breakfast, lunch and dinner......??....it was abundantly clear that the veg that had been left over the day before was reheated the following day even for breakfast..I mean who wants cooked carrots, cauliflower and aubergine gratin with their omelette or scrambled eggs in the morning?

The staff, are the same staff they've had for years...never really had an issue before, however I have to say it was generally the younger staff who were amenable to the hotel guests, the older ones on the whole just walked round with faces like smacked ar**s who had no desire to be there. Everything was an effort...for example, they put out tea/coffee urns in the lounge...sorry I HATE them, I don't want either stewed tea or coffee that's been sat there for hour upon hour. They have an perfectly lovely coffee machine behind the bar which takes about 30 seconds to make a fresh cafe creme. When my husband asked for one for me he was told the machine was broken and to use the urn!! 30 seconds later we watched the same waiter make a fresh coffee for someone else!!.... Needless to say within 1 minute I had a fresh coffee and the waiter had a flea in his ear BIG TIME!! Lol...

Little things make all the difference...the in hotel shops rip you off hugely, assuming were idiots!! 7 dinar for a carton of juice? That was another row my husband had with the guy who had the lease for the shop...who again, couldn't put a smile on his face to save his life!! He had a pep talk from my husband about how he talks to guests and how he treats them....he's NOT doing them a favour, they're the guest!! Think a few could do with customer relations lessons....

However, that said, some of the staff ARE wonderful, the cleaners, the reception staff, some of the waiters and yes EVEN the animation team were okay and not in your face every 5 minutes!! Lol
 

gabriel612

Well-Known Member
Hi Gab, you can get kitten milk and thats what I always give mine for the first 6/12 months and make sure he has kitten food not cat food , how old do you think he is, a few of mine left their mam to young , and if he is sick he is most prob dehydrated so may need a trip to the vet for some fluids. Let me know how he gets on, he shouldn't be vomiting or having the trots...

Hi Lynn, just an update on the kitten. He is sat on my shoulder like a parrot as I write:) I was about to go to the vets, when I woke the next morning I found a mound of vomit full of worms.....yuk sorry to give details. I got on to Pets at home they have trained staff and they told me how to treat him and which was the best stuff to buy. So being told he had been wormed and everything when I bought him I went marching back to the place I bought him and told the guy there, he apologised and said he had wormed him (not). Anyway he gave me a large packet of the expensive worming stuff. This has done the trick, he is now eating and drinking, his poo is back to normal, he has stopped vomiting and is very very lively and doing fine. The instructions say to do it again in 2 weeks. I have also given my older cat a dose just in case. So all is well for now.
 

gabriel612

Well-Known Member
it's a chicken restaurant like kfc he likes it too and has a contract so things are looking up, he works hard fair play and looks after me well :)

Congrats to hubby lynn, onwards and upwards.
 

gabriel612

Well-Known Member
Well we are now home.....already missing Tunisia!!!...only consolation is I'm reunited with Rico...lol.

Had an amazing fun week..(well the bits I can remember anyway!)... Think it's also fair to say that STC and myself can declare a draw....however Essem!!!!!! WOW......
Welcome home Jane, glad to hear you had a great time and all seems fine in Tun.
 

cinders

Well-Known Member
I may just give it a miss all together this year seems most people I know are coming home with reports of trauma and disappointment as far as hotels are concerned ? :(
aw does that mean no BBQ this year:(
 

lynn

Well-Known Member
Hi Lynn, just an update on the kitten. He is sat on my shoulder like a parrot as I write:) I was about to go to the vets, when I woke the next morning I found a mound of vomit full of worms.....yuk sorry to give details. I got on to Pets at home they have trained staff and they told me how to treat him and which was the best stuff to buy. So being told he had been wormed and everything when I bought him I went marching back to the place I bought him and told the guy there, he apologised and said he had wormed him (not). Anyway he gave me a large packet of the expensive worming stuff. This has done the trick, he is now eating and drinking, his poo is back to normal, he has stopped vomiting and is very very lively and doing fine. The instructions say to do it again in 2 weeks. I have also given my older cat a dose just in case. So all is well for now.
That's good news Gab, mine lot are due for worming, just been grooming my long haired cat he wont keep still he has a few knots so thinking of getting hubby's hair clippers out lol he would kill me if I did.
 

Neil

Well-Known Member
and i think they have suites over looking the pool ...well according to the brochure when it was EL HANA so maybe worth a gander ;)
mmmm maybe ;)
 

Essem

Moderator
Staff member
would you mind :D not interested if there no suites though to long a stay just for a room mwah
STC and I went along to both the Marhaba Palace, which doesn't have any rooms/suites with walk in showers and the Diar el Andalous where asking info from the receptionist was like you were asking her to divulge official secrets. I basically refused to move till she answered my questions - isn't that a receptionist's job?

Anyway, in the Diar there are only 3 rooms that they refer to as wheelchair access with walk in showers. I asked to see them - she said no. Room numbers are 102,202 and 302. Asked for rate for your dates, she said no - send an email to [email protected] and to check this and other hotels at iberostar.com

Diar is stunning, will post pix tomorrow. It's up beside the Rivieira/Mouradi Hotels so there's a wee walk to the marina.

If you have a look on our albums on t.com FB you'll see Cesar's Hotel which is 5*. They have suites with walk in showers there. In fact for accommodation, it has to be the best in the area. They have thought of everything and it's all top end of the market with no expense spared. (Casino next door too ;)).

It's along in Khezama, near the Casa de Gelato.
 

missmetal

Well-Known Member
A lot of the issues we had really was more the service than anything else.....fortunately we were eating out a lot, because had I been eating in the hotel on a regular basis then for sure a complaint would have been made....there's only so many times you have have a 'beef casserole'!!! But breakfast, lunch and dinner......??....it was abundantly clear that the veg that had been left over the day before was reheated the following day even for breakfast..I mean who wants cooked carrots, cauliflower and aubergine gratin with their omelette or scrambled eggs in the morning?

The staff, are the same staff they've had for years...never really had an issue before, however I have to say it was generally the younger staff who were amenable to the hotel guests, the older ones on the whole just walked round with faces like smacked ar**s who had no desire to be there. Everything was an effort...for example, they put out tea/coffee urns in the lounge...sorry I HATE them, I don't want either stewed tea or coffee that's been sat there for hour upon hour. They have an perfectly lovely coffee machine behind the bar which takes about 30 seconds to make a fresh cafe creme. When my husband asked for one for me he was told the machine was broken and to use the urn!! 30 seconds later we watched the same waiter make a fresh coffee for someone else!!.... Needless to say within 1 minute I had a fresh coffee and the waiter had a flea in his ear BIG TIME!! Lol...

Little things make all the difference...the in hotel shops rip you off hugely, assuming were idiots!! 7 dinar for a carton of juice? That was another row my husband had with the guy who had the lease for the shop...who again, couldn't put a smile on his face to save his life!! He had a pep talk from my husband about how he talks to guests and how he treats them....he's NOT doing them a favour, they're the guest!! Think a few could do with customer relations lessons....

However, that said, some of the staff ARE wonderful, the cleaners, the reception staff, some of the waiters and yes EVEN the animation team were okay and not in your face every 5 minutes!! Lol
OMG it sounds like my vacation, especially warmed up veg for breakfast and expensive hotel shops.
The only good thing is that the receptionist recognised us and we got a free fruit basket and our hotel room was decorated lovely. As usual we have arguments with the security because they scrutinize my husband and dont blink in my direction if im on my own. Drives me crazy. I get hotel security is important but then have the security for the room areas, electronic keys or something else.

But regarding the rest of the service, i guess i just expect it, i always am ready for a fight there and something to not be good, so im never really that disappointed LOL!
 

missmetal

Well-Known Member
STC and I went along to both the Marhaba Palace, which doesn't have any rooms/suites with walk in showers and the Diar el Andalous where asking info from the receptionist was like you were asking her to divulge official secrets. I basically refused to move till she answered my questions - isn't that a receptionist's job?

Anyway, in the Diar there are only 3 rooms that they refer to as wheelchair access with walk in showers. I asked to see them - she said no. Room numbers are 102,202 and 302. Asked for rate for your dates, she said no - send an email to [email protected] and to check this and other hotels at iberostar.com

Diar is stunning, will post pix tomorrow. It's up beside the Rivieira/Mouradi Hotels so there's a wee walk to the marina.

If you have a look on our albums on t.com FB you'll see Cesar's Hotel which is 5*. They have suites with walk in showers there. In fact for accommodation, it has to be the best in the area. They have thought of everything and it's all top end of the market with no expense spared. (Casino next door too ;)).

It's along in Khezama, near the Casa de Gelato.
I had a look at the pics of Cesar hotel, and you're right, it looks lush!!

Im just confused what Zanzibar has to do with Rome, was it occupied by them at one point?!?!? :) so many other roman themed bars they could have come up with.

The rooms look amazing! Especially the suites! Compared to the Movenpick which is more expensive?
 

caveatemptor

Well-Known Member
We went to Bougibhas Palace/museum yesterday in Monastir, worth a visit but tell them you are a resident which means free entry or else pay 9 dinars.
 

lynn

Well-Known Member
well I have my sons dog here till the end of May...I swear he has an human mind.
Strange looking after a dog when I'm use to cats and the cats are not amused they think he is a monster lol..
 
S

suzanne

Guest
What à Nice day!
 
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